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The Cleaner Spot Dry Cleaners and Tailors

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67% Were impressed
The Cleaner Spot offers an array of services, including dry cleaning, formal wear rentals, clothing restoration, fur cleaning, tailoring and carpet cleaning. Pick-up and drop-off services are complimentary.
209 Main St, Wilmington, MA 01887
(978) 253-0030
  • Hours: Mon - Fri, 7am - 7pm; Sat, 8am - 5pm; Sun, 11am - 3pm
  • Accessible: yes
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Carmon Cunningham November 22, 2013 at 02:24 pm
We at The Cleaner Spot work diligently to provide the finest quality garment care possible for ourRead More clients. This commitment has resulted in numerous awards for quality and customer service since our opening 4 years ago. We regret we were unable to meet your expectations regarding your daughters dress. During prom season, we often receive older borrowed dresses that need sprucing up. Often these dresses are not in perfect condition, and we inform the customer of those imperfections prior to cleaning or pressing them. Unfortunately, this was not done with your dress, which is why we offered to have an independent analysis done to determine the cause of the problem and how it likely occurred. It was our hope that the independent analysis would provide everyone a better understanding of what may have caused the problem. We regret this was insufficient for your needs. Our focus on quality, convenience and customer service is a "mantra" at The Cleaner Spot. We welcome the opportunity to compare our quality and operations to any other dry cleaner in the area. I invite you to come in to discuss how we might resolve this matter. Sincerely, The Cleaner Spot
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